Get To Know Your Customer Firsthand – It’s The Key To Your Success

About Brookdale Senior Living

Brookdale Senior Living offers multiple care levels for seniors in more than 600 communities nationwide. Brookdale helps you find the right care plan for yourself or your loved one. With amenities such as transportation services, salons and private dining rooms and activities such as gardening, fitness classes and trivia nights Brookdale caters to a wide range of interests and needs.

Continuing her series of blogs with Forbes.com, Cindy Baier discusses the importance of recognizing what your customer will experience in their journey. 

Read the January installment of the Forbes blog written by the President and CEO of Brookdale, Cindy Baier.